I’ve been trying to resolve a very serious issue with WordPress for the past two weeks. It’s not as though I’m new to blogging or even HTML. I’ve been working with computers since the first personal desktops were sold and developing web pages since the mid ’90s. I may not be as on top of the technology as I once was, but I can tell when I’m getting the old “did you check to make sure your machine was plugged in?” treatment.
First they told me it was the theme I was using. It had been retired or some such nonsense. Retired? Does that mean there’s a retirement home for old WordPress themes down in Florida?
So I changed my theme which is always such a joy. You have to engage with them (kind of like a blind date) to find out if you’re compatible. And I don’t know if it’s a good idea to change your theme. What do you think? Does it irritate you when a blogger you like to frequent changes their theme?
Anyway … IT DID NOT WORK.
Next I was informed I’d eaten way too many cookies and caches and my computer was constipated. There are two issues I have with deleting cookies and caches on a regular basis:
- This has been an issue since the first cookie was baked. Browser based applications should have figured out how to handle them without user intervention by now. You’d think, right?
- Deleting all your cookies and caches means re-authenticating on most of the sites you frequent. Lovely if you’ve got a photographic memory and can recall all your many credentials. I do not.
Anyway … IT DID NOT WORK.
Next they suggested that I upgrade to the Business Plan at $250 a year. I’m glad I didn’t fall for that one!
Finally … after a few shitteries from yours truly, they admitted the issue was the browser I was using. I guess they rolled out a new version of WordPress without testing it on Safari. Okay, to give them the benefit of a doubt, without enough version testing on Safari.
Anyway … IT DID WORK. Although I sure hope Firefox and Safari play nice together on my machine.
After finally fixing the problem, I began to wonder if the WP help desk guys told me a little white lie about my dear old theme. But apparently they hadn’t. It’s nowhere to be found. Alas, whatever your name was Dear Old Theme, I wish you a happy retirement.
[Still figuring out how to add images in this new browser]























